Camps & Clinics - FAQs

If you cannot find the answer to your question in the list below, please email us at camps@lehigh.edu

REGISTRATION AND PAYMENT
HEALTH FORM & WAIVER
RESIDENCE HALLS & ROOMMATES
DINING
CAMP SECURITY
MISCELLANEOUS      
 

REGISTRATION AND PAYMENT
What is your payment policy?
  • Please sign up online and pay with a credit card with your registration and health form.
  • We accept MasterCard, Visa, American Express, Discover,  personal checks, and money orders.
  • If you cancel at least 2 weeks prior to the first day of camp, you will be issued a FULL refund (see our refund policy for full details).
  • Deposits are not accepted. We require full payment at the time of registration. However, if you cancel at least 2 weeks prior to the first day of camp, we will issue you a full refund minus the 6% Administrative Processing Fee. Please view our refund policy for details and instructions.
  • All camp tuition fees are due in full by the first day of camp.
  • Campers who's accounts are past due shall be notified by the camp office of their balance due as soon as the balance due is discovered.
  • Once the camper has been notified of a balance, the camper will have 30 days to pay the balance.
  • If the camper's account is still past due 30 days after notification, the outstanding balance will then be referred to the appropriate collections office at Lehigh University and will be referred to the NCAA when applicable.
  • Any camper with a balance due past 30 days will be ineligible to attend any future camps until their account is settled.
What is your refund policy?
  • Please view our refund policy for all questions regarding cancelations and refunds.
Do you offer any discount for Lehigh Faculty/Staff?
  • Yes, we do offer a 10% discount off full summer camp tuition rates for the children of all Lehigh University Staff/Faculty.
  • We do not offer discounts off our winter/spring clinics.
  • Please note that you cannot combine this discount with any other being offered by a particular camp (ie. early registration discount).
  • Only children & legal dependents of Lehigh Fac/Staff are eligible for this discount. Grandchildren, nieces, nephews, cousins and other relatives are not eligible.
  • To receive your 10% Fac/Staff discount when registering online contact incamp@lehigh.edu to obtain the correct code.
What is your "Early Bird" discount policy?
  • Some of our camps offer a discount if you register on or before a certain date. All deadlines can be found on your specific camp's web page.
  • If your camp offers an early registration discount, you must meet the following requirements to qualify:
  • A mailed application must be postmarked on or before your camp's early discount deadline.
  • A faxed application must be received no later than midnight of the published early bird discount deadline.
  • An online registration must be received no later than midnight of the published early bird discount deadline.
  • A phone registration must be received and answered by midnight of the published early bird discount deadline. Voicemail attempts to register will not be accepted. You must actually speak to someone from our office. 610-758-3589. Our office is typically open M-F, 8am-4pm.
  • If you have trouble registering, and you still want to qualify for the early discount rate, you must notify us via EMAIL before midnight of the deadline. Please use this email address: camps@lehigh.edu. In your email, you must include the following information so we can register you before the deadline:
    • Camper's Name
    • Camper's Home Phone
    • Camper's Home Address
    • Camper's Email Address
    • Camp you are trying to register for
    • Commuter or Resident?
  • Reason we have not received your formal application on time.
  • Intended means of payment for camp (check or credit card)
  • Confirmation that you will send payment at least 2 weeks prior to the first day of camp. If we do not receive payment on time, your early registration is subject to possible cancelation. If you then decide to re-register, you will be charged the FULL tuition rate.
  • Anything received or postmarked after the early bird deadline will not qualify for the early discount. There are NO exceptions.
How do I make additions to my team/group roster at a later date?
  • If you want to add a camper to a group attending a camp that requires a minimum number of campers, please contact our office at camps@lehigh.edu;
  • If you want to add a camper to a camp that does NOT have a minimum roster size requirement, please register them using the same online registration tool you originally used for your group. Please be sure to provide identical team information for each new camper so that they are correctly affiliated with your group.
How do I make subtractions to my team/group roster at a later date?
  • Subtractions to your roster after you've registered: All cancelations for any camper, regardless of whether they are a member of a group, are subject to our general refund policy.
I did not receive a confirmation email. What does that mean?
  • It means one of 2 possible things: Either, your email address was invalid OR there was a problem with your registration and it did not get processed. Please email camps@lehigh.edu or call our office if you do not receive a confirmation email within 5 minutes of pressing the "charge my card" button at the end of your registration process.
I don't want to pay by credit card. Can I still register online and pay later or pay by check?
  • Unfortunately, no. If you do not pay by credit card at the end of the online registration process, your registration will not be processed. Please be assured that every step of our online registration process is secured on our online registration system so your credit card information will be safe. However, if you still want to pay by check/money order, you may do so by completing a printed application or health form and waiver and mailing that along with your check to our office. The health form/waiver are available HERE.
I have not received a confirmation letter in the mail yet. What does that mean?
  • If you registered online, you will receive a confirmation EMAIL shortly after you registered. If you did not receive an email, please email camps@lehigh.edu or call our office at 610-758-3589.  The most common error is a mistake on your email.
  • All campers who register online should check their specific camp web page for details regarding their camp including what to bring, check-in time & place, etc...All camp web page addresses can be found at lehighsports.com/camps.
  • If you did NOT register online, you should receive a confirmation email at least 2 weeks prior to the first day of camp. Please note that most of our camps do not send confirmation letters via US Mail, but only send confirmations via EMAIL. 
Can I fax my application information?
  • Yes, you may. However, please make sure we can read your fax! If we can't read your application, we can't register you! Many of our forms require small print so please print clearly and as big as possible. Also, please include a cover sheet with clear instructions on how to contact you with any problems. Our fax number is 610-758-6089.
Can I send a deposit now and pay my balance at a later date?
  • Unfortunately, no. We simply don't have the staff to track multiple payments. So, we require full payment at the time of registration. However, if you cancel at least 2 weeks prior to the first day of camp, we will issue you a full refund minus the 5% registration fee we are charged. Please view our refund policy for details and instructions.
Is your online registration secure?
  • Absolutely. We take every step possible to ensure your payment information is safe with us. Your online registration is encrypted end to end.
I am having trouble registering online! Help!
  • Over 99% of our online registrations go through without any issues, however, admittedly some of our customers do experience the occasional glitch. This is most likely to one of 3 issues:
  • You are trying to use a dial-up connection. Our online registration tool refreshes often as you continue to input data. A dial-up connection does not handle this process very well. Please try using a higher-speed connection.
  • There is a security setting on your internet browser that is blocking our site for some reason. Try using a different computer that may have different preferences set for it's web browser or use a different web browser on your current computer.
  • Give us a call or email us, we'll try to help. 610-758-3589 or camps@lehigh.edu

HEALTH FORM & WAIVER  ( Please fill out the Health Form Online)
The Consent to Treat and Waiver are part of the online registration process.
Do I need a doctor's signature on my child's Health Form?
  • No. The only signature required on the Health Form & Waiver is the child's parent/guardian.
The Health Form requires the date of my child's last physical exam and stipulates that it must be within the past year. However, my child's doctor only requires a physical every other year. So, my child's last physical exam was more than 1 year ago. What do I do?
  • Please indicate the actual date of your child's last physical exam and please attach a note from your doctor stating that your child does not require a physical exam at this date and is cleared to participate in any and all camp related activities.
Can I fax my Health Form?
  • Yes, you may. However, please make sure we can read your fax! If we can't read your health form & waiver, we can't accept it! Many of our forms require small print so please print clearly and as big as possible. Also, please include a cover sheet with clear instructions on how to contact you with any problems. Our fax number is 610-758-6089.
I can't download the Health Form! Help!
  • Our Health Form & Waiver is a pdf document. Please make sure you have Adobe Acrobat Reader or another type of pdf-reading software on your computer. You can download a copy of Acrobat Reader from Adobe's website.
  • Some people who have a dial-up connection to the internet have trouble downloading our form. If you do not have a high-speed internet connection and you are having trouble, please try another computer or call our office and we will mail you a form. 610-758-3589.
  • Health Forms & Waivers will also be available at every camp check-in. You are welcome to complete one on the first day of camp, however, please note that a parent/guardian MUST sign the form before a child can participate in any camp activity. You will also need to bring your health insurance info with you to complete the form. So, if someone else is checking your child into camp, this may not be a viable option for you.
My child does not have health insurance. Can he/she still attend camp?
  • No. Every child must have health insurance to attend camp. You will be asked to provide this info when completing your child's Health Form.
 

RESIDENCE HALLS & ROOMMATES
How many children can stay in 1 room in the residence halls?
  • Almost of all of our rooms are single or double occupancy. There are a very limited number of triple occupancy rooms in a couple of camp residence halls, however, we cannot guarantee availability. Drinker House and Dravo House both have a few triple rooms. Richards House and McClintic Marshall (M&M) House only offer singles and doubles.
  • It is against our safety regulations to over-occupy a room beyond it's designated occupancy. Hence, we cannot simply "move a mattress" into a double to create a triple.
  • We understand that this policy may create some anxiety for your child if he/she is the "odd man out". However, please understand that this policy's purpose is to ensure the safety of all our campers.
  • We will make every effort to make your child feel as comfortable as possible within our safety regulations. Roommates that are not requested are assigned by age and gender. It is our intent to room children of similar ages together. Also, if we are given enough notice, we will try to put groups of children near each other in the residence hall.
Most of the residence hall rooms are not air-conditioned, so can I bring my own air conditioner?
  • Unfortunately, no. Our residence halls are old buildings and fire codes will not allow personal air-conditioners to be installed. You are encouraged, however, to bring a fan. All of the lounges in each residence hall are air-conditioned, so there is a place to cool off.
 

DINING
My child has certain food allergies. Who should I inform about this so that we make sure he/she is safe?
  • Please do the following to make sure your child receives the proper accommodations for his/her allergies:
  • As early as possible, please contact Kristin Piazza, our Dining Services Coordinator, at krh4@lehigh.edu or 610-758-3399 to inform us of your child's allergies and to discuss any special dietary needs.
  • When you check in to camp, please let the Athletic Trainer and the Head Coach know about your child's allergies.
  • Please make sure you document all allergies & other health concerns on your Health Form.
 

CAMP SECURITY
How do I know my child will be safe at camp?
  • Safety is our number 1 concern. Here are some highlights of our safety policy:
  • All of our residence halls are locked at all times. Only authorized campers and staff are issued access cards.
  • We comply with PA State Law Act 153 that requires background checks on all of our camp staff.
  • Campers are only released to authorized adults upon check-out. If we cannot verify the adult's identity by sight, we will require a picture ID.
  • Campers are not allowed to leave campus without a staff member.
  • All of our camps have a certified Athletic Trainers on staff to address any health issues.
  • Any child participating in any activity that is deemed to be reckless or a danger to themselves or others will be dismissed from camp without refund.
  • Prior to your child's arrival at camp, we do ask that you review some common sense safety protocols with your child such as those listed below.
  • Stay with your group. Don't go wandering off alone.
  • Don't let strangers into the residence hall.
  • Follow the camp rules and instructions given to you by the staff.
  • If you need help or are worried about something, please tell a staff member.
 

MISCELLANEOUS
What is your Tax ID Number? I need it for my taxes.
  • Our Tax ID Number is 240795445.
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